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Job Purpose

We have an interesting opportunity for an Interim Programme Management Officer to lead and oversee the successful delivery of the Programme Management Office (PMO). And deliver the Councils Improvement Plan and Transformation Programme while implementing consistency and best practice to how they manage programmes and projects across the Council.

The successful candidate will lead a Community of Professional Practice to bring together those with skills and expertise to prioritise resources, ensure effective governance, and raise awareness of council-wide project and programme delivery.

Key Responsibilities

• Lead and shape the Programme Management Office (PMO) to create a centre of excellence that will devise and deliver the transformation programme and overarching programme plan, while supporting and monitoring wider project
• management activity.
• Manage the PMO human resource, both by direct line management and through a matrix management model, in line with Council policies and procedures, ensuring they are supported to work at high-standards, and be exemplars in the demonstrating the behaviours and values expected.
• Develop and embed the Project Management Framework including methods, tools and templates to ensure projects and programmes being managed are delivered in accordance with these standards.
• Oversee and be accountable for the management of risks and issues emerging from projects and programmes, and effectively escalating these as required to the relevant managers, leaders, or teams.
• Lead the continuous improvement of project and programme management practices and standards, through the development of key skills and capabilities, ensuring they meet organisational needs.
• Introduce digitisation and automation to reduce administrative requirements, while supporting the development of dashboards and other tools to raise awareness and transparency of projects and programmes along with their outcomes.
• Take a strategic or ‘balcony view’ across all projects and programmes to identify and address interdependencies, remove duplication, and align all activity to the strategic objectives of the Council in support of the Shropshire Plan.
• Develop strong relationships with key enabling services to ensure that adequate resources can be identified and ‘woven together’ as required, in a planned and supportive way, to ensure the timely delivery of projects and programmes.
• Act as a trusted advisor and offering a consulting service to identify opportunities, supporting the development of projects and programmes, and overseeing a gateway process’ to prioritise activity and maintain a pipeline of ongoing continuous
• improvement and transformation that is adequately resourced.
• Working with internal colleagues and project or programme sponsors, to oversee a schedule of ‘health checks’ and ‘deep dive reviews’ to ensure projects and programmes are conforming to corporate standards and delivering against their
• agreed scope and plans, sharing lessons learned and adapting tools and approaches to address them.
• Manage the PMO budget, while working with project and programme sponsors, as well as colleagues in finance, to maintain oversight of project and programme budgets to ensure these are monitored and reported on as outlined within the agreed framework and standards.
• Oversee or manage commissioning, procurement, and contracting arrangements required to deliver the outcomes required of the PMO or the projects and programmes it manages.
• Work strategically as part of the OCE leadership and closely with other OCE leads to help be the best we can in enable the success of the organisation and to deliver The Council's Plan.

*Who will your manager be and what will you be responsible for - You will:

• Report to the Service Director of Strategy & Change.
• Responsible and accountable for up to 15 FTE members of staff, acting in a managerial capacity, monitoring performance, supporting development and undertaking annual appraisals.
• Responsible for up to 50 FTE members of staff within matrix management arrangements in place depending on work requirements; supporting in monitoring performance, supporting development and their annual appraisals.
• Expected to oversee and contribute to a range of programme and projects, building relationships with both internal and external partners in order achieve specified outcomes but will not have direct authority over those involved.
• Responsible for an approximate budget of up to £1m which will be predominantly staffing, while also contributing to the management of project budgets.